Acer Aspire 5738Z (15.6-inch LED, Intel Pentium Dual Core, 2.0 GHz, 3 GB RAM, 160 GB, DVD-RW, Vista Home Premium, Dolby Sound, WiFi)
- Acer Aspire 5738Z Notebook PC
- Intel Pentium Dual-Core (T4200) 2.0GHz Processor with 1024KB L2 Cache 800MHz FSB
- 3072MB 1066MHz DDR3 SDRAM
- 160GB Serial ATA Hard Drive
- 15.6 inch LCD
Product Description
Acer Aspire 5738Z Laptop LX.PAQ0X.003… More >>
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- Easy to use
- Great screen to watch DVD’s on
- Terrible keyboard. Some of the keys dont work when I type and it gets extremely frustrating
- Can be very slow at times and internet explorer often doesn’t respond if I have a few different tabs open in it.
Rating: 3 / 5
IN SPECIFICATION STATES THAT HAS 160MB HD, BUT THE ACCTUAL HD IS 140GB AND THEN THE O/S AND DIFFERENT PROGRAMMES USE ANOTHER 20GB SO THE ACTUALL WORKING HD IS 120 GB.
Rating: 4 / 5
Nicely finished, and the keyboard and pointer are pleasant to use. I bought two of these on behalf of an organisation I volunteer for, and will probably get one for myself when my present laptop breaks.
Rating: 4 / 5
We have had this excellent laptop for over a month and just love it.
The bright and clear screen and soft touch keys are great although the touch pad can become over sensitive with use.
At the price we payed, this is a fantastic value machine and would not hesitate to buy another.
Rating: 5 / 5
As a delighted Asus and Compaq laptop owner running XP Pro O/Systems, I was hesitant about buying an Acer but the specification represented such good value I made the decision 6 weeks ago to buy ( from Amazon of course ).
Part of the deal included free upgrade to Windows 7 (apart from postal costs) and trial M/Soft Office and McAfee AV. When the trial period ends I intend to install 7.
Straight out of the box it was a breeze to load all the inbuilt software and register the product with Acer and Windows ( Vista ) and I have to say I am pleasantly surprised just how stable and fast the laptop is. I use Firefox and browsing the net is superb. Despite all the bad press that Vista has had, it has never failed or crashed unexpectedly. It also fires up very quickly and enables wifi browsing within a minute or two.
Battery life is long so it’s quite normal to get around 3 hours or more before recharging. Playing DVD’s is particularly enjoyable and the inbuilt sound system makes it un necessary to add external speakers for most of the time. The large screen is very clear and bright. It doesn’t have a web cam or Bluetooth but these have been added easily to complete the specification.
The keyboard is OK but the letter R sometimes needs a second prod to work and one of the speaker buttons at the top of the keyboard needs more pressure than the other but these are minor quibbles.
My only major concern relates to the service from Acer themselves. They seem to be incapable of understanding English and you have to keep hammering away at them to get a point home.
For example, the laptop has the ability to create back up CD / DVD’s of the unit which is desirable if for any reason you suffer a major breakdown and have to reinstall the laptop as from the factory. You get prompts from the screen to do this when firing up the system until it’s done. Unfortunately, the process failed to complete in my case ( only burnt 1 out of the 2 DVD’s ) so I had to contact Acer UK Customer Service using their on line service.
Firstly, they kept claiming that they had no record of my machine or serial number (despite me sending them photos of the labels from beneath the laptop) and had no record of my Customer I/D that was created by THEM when I first commissioned the laptop on day 1.
Over 5 weeks, I wrote to them 6 times. They kept replying with the same standard phrases that was so annoying – clearly, they were working from a tick sheet hoping that I would get tired of this game and give up. I wanted them to send me a set of Factory discs of my machine that I could keep for my use but they said I had to keep repeating the flawed process of burning the discs that wasn’t working.
Also, I was repeatedly asked to return the machine for repair which was a needless exercise as the laptop was working fine. Eventually, they agreed with me to have a set of discs posted to me ( I’m still waiting by the way ) but insisted on me providing my address and phone number details for a 3rd time ( despite this being provided to Acer twice before ).
This service has somewhat clouded my favourable impressions of Acer but I am still very pleased with the laptop and would recommend it to anyone. But beware of the customer service.
Peter
Rating: 5 / 5